Virtual Care
EXPERT CARE WHEREVER YOU ARE.
Connect with your healthcare provider from the comfort of your home, workplace, or anywhere in Saskatchewan.
Our secure virtual appointments make it easy to access personalized, evidence-based care for physiotherapy, nutrition services, and counselling that fits into your life.
Is Virtual Care Right For Me?
Busy work or family schedule
Live outside the Warman or Saskatoon area
Have difficulty travelling
Prefer the convenience of appointments from home
Need follow-up care while away from home
**While many concerns can be managed virtually, some conditions may require an in-person assessment. If we feel you would benefit from being seen in the clinic or by another healthcare provider, we’ll discuss the best next steps with you.
How Virtual Care Works
Book Your Appointment
Book online, call our clinic, or send us an email.
Complete Your Forms
Any required intake paperwork will be sent electronically and must be completed before your appointment.
Join Your Appointment
At your appointment time, simply click the secure link to your email and connect.
Receive Your Care
Your provider will complete an assessment and develop a personalized treatment plan.
PREPARING FOR YOUR APPOINTMENT
- Choose a quiet, private space
- Ensure your device has a camera and microphone
- Test your internet connection
- Wear clothing that allows the area of concern to easily be seen
- Have any equipment your provider has recommended nearby
- Write down any questions you’d like to ask
- Be prepared to begin your appointment a few minutes early
YOUR PRIVACY MATTERS
Your privacy and confidentiality are important to us
Our virtual appointments are conducted through Jane, a secure, encrypted platform designed specifically for healthcare that meets Canadian privacy standards.
FREQUENTLY ASKED QUESTIONS
Is virtual care as effective as an in-person appointment?
For many concerns, yes. Virtual care allows your healthcare provider to complete a detailed assessment, discuss your symptoms and goals, observed movement, provide education, prescribe exercises or strategies, and develop a personalized treatment plan. If your provider feels an in-person assessment would better meet your needs, they’ll discuss the next steps with you.
What technology do I need?
You’ll need a smartphone, tablet, or computer with a camera and microphone, and a reliable internet connection. Your appointment will take place through Jane, our secure healthcare platform. Simply click on the link in your appointment confirmation email to join your session.
Will my insurance cover virtual care?
Many extended health benefits plans include coverage for virtual services. Coverage varies between providers and plans, so we recommend checking with your insurance company before your appointment if you have any questions about your benefits.
Can I book follow-up appointments virtually?
Absolutely! Many clients choose to combine in-person and virtual appointments depending on their goals, schedule, and stage of recovery. Your healthcare provider will recommend an approach that best supports your care.
What types of appointments are available virtually?
Virtual appointments are available for many physiotherapy, counselling and nutrition services, including assessments, consultations, and follow-up appointments. If you are unsure whether your concern is appropriate for virtual care, our Client Care team is happy to help you determine the best option.
